Recruitment Consultants and
Technical Support Jobs(often shortened to tech support) refers to services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products ,electronic or mechanical goods. In general, technical support services address specific problems with a product or service rather than the provision of training, customization, or other support services.
Technical support may be delivered over by e-mail, live support software on a website, or a tool where users can log a call or incident. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems.
Technical Support jobs in Noida,Noida is located in Gautam Budh Nagar district of Uttar Pradesh state. Noida short for the New Okhla Industrial Development Authority, the rich city which comes in India under the management of the New Okhla Industrial Development Authority. Many large software and business process outsourcing, iEnergizer, companies have their offices in the city.People from across the country come to Noida for better career and job opportunities. Many other companies have their Indian branch offices in Noida, because of the Special Economic Zone, the suburban atmosphere in Noida and its proximity to Delhi.
Technical Support jobs in Noida, requires Candidates with Excellent English communication (written and spoken) skills
For Technical support jobs in Noida one must possess good analytical skills - detail oriented attitude.
Industry: Banking / Financial Services / Broking
Location: Noida sector 18 Brief Role:
Job Description:
Responsible for planning, organizing and controlling all activities associated with the pre-sales, costing, design, development, implementation, maintenance and support of products.
Roles & Responsibilities:
Ensuring Profitability in Business
Development of automated application deployment scripts
Define delivery schedule and success measures
Demonstrate Ownership and accountability
Identify problems and implement solutions
Serve as liaison between business and technical and financial aspects of projects
Take initiative to do whatmust be done in order to keep critical systems operating
Understanding Customer requirement and ensure working according with the customer expectations.
Leadership
Teamwork
Deliver timely results
Ready for onsite travel
Salary: Not Disclosed by Recruiter
Industry:Banking / Financial Services / Broking
Functional Area:IT Software - Application Programming , Maintenance, Technical Support
Role Category:Technical Support
Role:Project Technical Support Manager
Desired Candidate Profile
5-7 years of experience in Production and Application Support
Strong Networking
Education-
UG: B.Tech/B.E.
PG:Post Graduation Not Required
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: IT-Software / Software Services
Location: Noida sector 2 Brief Role:
Job Description:
Make technical presentations to customers
Perform proper technical and business needs analysis, and suggest proper products.
Follow up on sales leads and generate your own through telephone and emails.
Payment follow - up & ensure timely collection.
Organise enquiry generation
Preparation of comparative statements
Make direct sales to customers
Train distributor sales engineers about companys products
Will be trained in renowned Strategic selling skills, technical knowledge about the product line
Closure of order and collection of all statutory documents like C - forms , Bank Guarantees etc
Identify ongoing market trends and discuss and formulate business strategies with Regional Head.
Prepares sales forecast
Obtain customer feedbacks , performance certificates , appreciation letters from key accounts
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance, Technical Support
Role Category:Retail Sales
Role:Sales Executive/Officer
Desired Candidate Profile
Good leadership skills
Aggressive, dynamic, confident, great communications skills
Education-
UG: B.Tech/B.E.
PG:Post Graduation Not Required
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: IT-Software / Software Services
Location: NOIDA Brief Role:
Job Description
To understand the requirements of the customer from the process & application
To analyze and prepare the data cuts as per review requirement
To contribute research and data gathering
Coordinate and manage physical inventories across data center.
Stay current on industry trends and recommended best practices
keep the processes, procedures and enabling tools current with that direction/ guidance.
Provide accurate and timely reporting on a regular basis.
Maintaining control over IT hardware Asset inventory.
Managing life cycle of Maintenance/ Support information.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance,Support
Role Category:Programming & Design
Role:System Analyst
Desired Candidate Profile
Please refer to the Job description above
Education-
UG: B.Tech/B.E.
PG:M.Tech
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: Medical / Health care / Hospitals
Location: Noida sector 56 Brief Role:
Job Description
Participate in the design and development of Health care software reporting systems.
Design and develop complex SQL Queries.
Participate in integration and system testing.
Contribute to system architectural design
Troubleshoot and optimize applications
Identify issues and recommend desired solutions.
Should have to flexibility to work in pressures.
Salary: Not Disclosed by Recruiter
Industry:Medical / Healthcare / Hospitals
Functional Area:IT Software - Application Programming , Maintenance,support
Role Category:Programming & Design
Role:Software Developer
Desired Candidate Profile
Experience in Health care industry is a plus
Have the ability to work effectively
Excellent verbal and written communication skills
5 - 7 Years of Total Relevant Experience
Bachelors Degree in Computer Science, Information Technology,Computer Engineering or other related field.
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: IT-Software / Software Services
Location: Noida Brief Role:
Job Description
The Storage Engineer will-
Perform support activities , performance management, capacity management, etc.
Work closely with system database and different IT business teams in supporting and managing storage solution
Analyze and resolve problems involving interaction between applications, server hardware/ firmware/ OS
Support storage systems by responding to incidents, restoring service as quickly as possible
Investigating root causes for outages and maintaining incident logs.
Troubleshoot issues directly or indirectly related to storage systems from an end to end perspective.
Manage, monitor and optimize enterprise wide storage capacity to ensure available capacity where expected.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Other
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:System Administrator
Desired Candidate Profile
B.tech degree (or equivalent)
minimum 5- 10 years overall experience in storage administration.
Education-
UG: B.Tech/B.E.
PG:Any Postgraduate
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: BPO / Call Centre / ITES
Location: Noida Brief Role:
Job Description
Handling irate/demanding customers - where necessary, in a tactical manner.
Achieve Call Quality requirements as outlined via Call Monitoring Guidelines
Sound technical or customer service knowledge.
Experience in inbound technical sales
Open to work in 24x7 / rotational shifts.
Salary:INR 1,00,000 - 4,75,000 P.A. Free Cab Service + Meals + Attractive Incentive
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Desired Candidate Profile
Please refer to the Job description above
Education-
uG: Any Graduate
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: BPO / Call Centre / ITES
Location: Noida Brief Role:
Job Description.
Respond to customer requests via on-line communication tools and e-mail in a timely and accurate manner
Responding to Application Alerts based on monitoring tools as first responder
Review/assess technical situation and establish case priority/severity in accordance with the service level agreement
Provide technical support on software products and related systems.
Offer appropriate alternative solutions
Perform weekly and monthly issues analysis and reporting
Addition Information
Salary:INR 2,00,000 - 5,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role: Officer Technical Support
Desired Candidate Profile
Should be flexible to work in rotational shifts.
End to End Transaction of Reports.
Ability to deliver superior customer service
Sound analytical and organizational skills
Excellent oral/written communication skills
Graduation in any stream of Education or Post-Graduation in any stream
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: IT-Software / Software Services
Location: Noida Brief Role:
Job Description
Troubleshoot customer issues around installation and usage
Prioritize customer support and work with our engineers to fix identified technical issues
Contribute to technical support and developer tools docs published on our website
Deliver exceptional and timely chat/phone/email support to large companies
Define/refine processes that enhance a world-class customer support experience
Additional Information
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
Education- B.E. / B.Tech. (CS or IT)
1+ years technical support experience
Excellent written and oral communication skills
Ability to think and learn quickly
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: BPO / Call Centre / ITES
Location: Noida Brief Role:
Job Description
- Document troubleshooting steps clearly
- Clarify customer requirements and confirm understanding of requirements or problem.
- Confirm customer understanding of the solution
- Prepare complete and accurate work and update customer file.
- Maintain broad knowledge of client products and services.
- Contribute ideas on ways to resolve problems to better serve the customer
Additional Information
Salary:INR 50,000 - 2,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Desired Candidate Profile
Under Graduate with minimum 6months exp
Graduate- freshers and Experience in technical voice can apply
Australian Shift
Free Transportation Provided
For more details and jobs -Please visit our website
http://www.rightstepconsulting.com/technical-support-jobs-in-noida.php
Industry: IT-Software / Software Services
Location: Noida Brief Role:
Job Description
- Manages Technical Team
- Leads escalation calls with customer
- Ensure team follows process and corrects deficiencies
- Manages shift, and ensures all shift are filled
- Manage technical support engineers
- Mentor and train support engineers on process and technical products
- Ensure training programs and certifications are completed
- Send issues to proper level or get well team engaged
- Leverage the team and resources for proper issue resolution
- Maintain database, logging issues and customer interactions
- Ensure support process is closely followed, work with team on corrections
- Ensure SLAs are met
Additional Information
Salary:INR 20,00,000 - 22,50,000 P.A.
Industry:IT-Software / Software Services
Functional Area:IT Software - Other
Role Category:Programming & Design
Role:Team Lead/Technical Lead
Desired Candidate Profile
2+ years support manager experience
People management experience including strong soft skills
Very strong verbal and written communication skills (English)
Working knowledge of networking and security products and enterprise network infrastructure.
Networking Experience - VPN technologies such as IPSec and VPN clients
Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
Authentication systems such as LDAP, MS AD etc
Knowledge of protocols such as HTTP, SMTP, FTP, DNS
Education-
UG: B.Tech/B.E. - Computers
PG:M.Tech - Any Specialization, Computers
For more details and jobs -Please visit our website
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