Domestic BPO Jobs In Gurgaon OR Voice Process Domestic BPO Jobs in Gurgaon OR Domestic business process outsourcing is a partnership between two businesses in the same country, where one outsources some elements of operations to another. It is also important that in domestic BPO, staffers at the two companies typically share the same language and culture, which can make a meaningful difference in how outsourcing is implemented.

The Domestic BPOs are offten serves openings for freshers and experienced also and usually does not require too high qualified and technical staff. They are also consider students who have passed class 12 or have acquired a formal training for a Domestic BPO jobs in Gurgaon.

Gurgaon is one of the largest city and the industrial and financial center of the Indian state of Haryana. Automobile manufacturing, garment manufacturing, world-class real estate and shopping malls and Retail is another big industry in Gurgaon.

There are many Domestic BPO companies It has also become a major hub of telecom companies. Prominent companies headquartered here include Bharti Airtel, Nokia, Motorola, Alcatel Lucent & Ericsson established in Gurgaon and area near to Gurgaon.

So, a person who is seeking career in a Domestic BPO must have complete knowledge of computer and must know how to use an internet and the various functionalities. One of the most necessary skills for a BPO jobs included a proficiency in grammatical English or good written communications skills in some other foreign language as per the requirement for the Domestic BPO jobs placement in Gurgaon. The candidate must have a strong command on good pronunciation and vocabulary.


+ Domestic BPO Jobs In Gurgaon – Customer Service

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:

Customer Service 
Work Location - Gurgaon
Shift Timings - 9AM to 9PM (Any 9 hours)
Nature of job -Customer Services
Eligibility -Non-Technical Graduate 

Salary: 1.35LPA to 2.5LPA

Job Description: 

  1. He/ She should be Excellent in English communication both verbal and written.
  2. Desired candidates should be time flexible along with being ready to work in a competitive and challenging environment.
  3. Understand the customers query and provide accurate resolution
  4. View Information from various applications and update the records accurately.
  5. He/ She should have all relevant documents related to Graduation and/or Previous Experience. 


For more details and jobs -Please visit our website

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+ Domestic BPO Jobs In Gurgaon – Customer Care Executive

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:

BPO - Customer Care Executive

Job Description 

  1. Openings In Day Shifts Or Night Shifts.
  2. Candidate With Good Customer Service Skills Would Be Preferred.

Salary:INR 1,50,000 - 3,50,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Other
Role:Fresher

Desired Candidate Profile

Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate - Any Specialization, Post Graduation Not Required

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO Jobs In Gurgaon – Email Support

 


Industry: ITES , BPO , KPO , LPO , Customer Service , Operations
Location: Gurgaon Brief Role:

Client Support, B2B, Client Services Professional(voice Process)

1 - 5 yrs Gurgaon

Job Description 

  1. Support clients over the phone by answering their product questions and offering technical assistance
  2. Offer best practice tips to clients in an effort to boost their meeting attendance  
  3. Gather client requirements for future releases of the product 
  4. Create and maintain all product documentation 
  5. Implement and manage the online portion of client events as and when needed
  6. Gather client requirements and implement them in event management software
  7. Communicate with the client and review the initial implementation with them and make required changes
  8. Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals

Salary:INR 3,25,000 - 6,50,000 P.A
Industry:IT-Software / Software Services
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization
PG:Post Graduation Not Required

  1. Bachelors degree with strong academic credentials.
  2. Excellent communication skills (verbal and written)
  3. Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad
  4. Strong business acumen, ethics and high integrity
  5. High comfort level in using online software products
  6. Must be articulate, organized, detail-oriented and have the ability to multi-task
  7. Quick learner, with a positive attitude and ability to work well within a team

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO Jobs In Gurgaon – Remote Support

 


Industry: IT-Software / Software Services
Location: Gurgaon Brief Role:

Service Desk_io, 3 - 6 yrs Gurgaon

Job Description 

Minimum Skill Requirement :

  1. Bachelor degree or 3 year diploma 
  2. Excellent communication skills, with neutral accent 
  3. Excellent written communication skills with email etiquettes
  4. Fundamental Technical know-how on system trouble shooting 

Must Have:

  • Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support
  • Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group. 
  • Follows the incident life cycle as defined by process viz logging the incident with proper priority, categorization and documentation, performs follow up on all necessary incidents as defied in process with customer to ensure timely closure. 

Good to Have :

  • Technical Certifications like A , Network , Security , CCNA, MCP, MCSP etc 
  • Experience should be from voice based technical support desk, supporting Americas/ Europe/ EMEA etc Continent customer
  • Domestic tech support can be considered post evaluating on Voice and accent of candidate
  • BPO/ Call Center experience can be considered post evaluating the technical knowledge of the candidate 

Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Other
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer

Desired Candidate Profile
Education-
UG: B.Tech/B.E. - Computers
PG:M.Tech - Computers
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required
 

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO Jobs In Gurgaon – Process Associate

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:

Reservation Executive/Process Associate

Job Description 


5 working days in a week, 2 weekly off
Candidate should be ready to work in 24*7
Education qualification: Graduate in any discipline/Under graduates/Dropout
Excellent Communication skills

Note: B.Tech/BE/Technical Diploma will not be considered 

 

Gurgaon-122016, Haryana, India
Salary:INR 3,00,000 - 6,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO Jobs In Gurgaon – Backend

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon/NCR Brief Role:

BPO Customer Care Executive Voice/ Backend


Job Description 

Hiring Customer Care Representative, Sr Customer Care Representative for Customer Care Process & Technical Process ( Voice Support )

IMPORTANT: Candidates with excellent spoken & written English need to apply for BPO Jobs.
Salary:INR 1,00,000 - 3,50,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)

Desired Candidate Profile
Education-

UG: Any Graduate, Graduation Not Required
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required
* Freshers,Undergraduate,grads
* US Shifts / UK Shifts / DAY Shifts
* SAL: 10k to 25k ( Depends on your experience & profile )
* Incentives

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO Jobs In Gurgaon – Division Manager, Collections

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:

Manager- Collections-Voice- US Shift-Gurgaon

6 - 11 yrs Gurgaon

Job Description 

Location : Gurgaon
Job Title : Division Manager, Collections
CTC : As per the Norm
Education : Bachelors degree in Finance, Economics, Business Administration or related field.
Experience : 5+ years Management Exp, Voice exp is must, People Handling Role
Should be a Operations Manager in his/her current role.
Shift : 5:30 - 10: 00 AM (8:30 hours), 5 days working
Transport : Females: Yes , Males: paid

Desired 
Working knowledge of tracking/ reporting tools and systems
Knowledge of Compliance laws and regulations.

GENERAL SUMMARY 

Managing directs

Manage day-to-day operations

Leading and Managing change

Project management

Global Perspective

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO jobs in Gurgaon - Customer Service Associate (voice)

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:

Requirements:

 

Excellent Command over English

Graduate/Undergraduate in any discipline & willing to work in rotational shifts

Good Learning Agility

Good Interpersonal Skills and Proficiency in Computers

 

Additional Information-

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO

Role Category: Voice

Role: Associate/Senior Associate -(NonTechnical)

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO jobs in Gurgaon - BPO Hiring for Client Management/ Client Support

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:

Desired Candidate Profile

* Candidates who are Freshers/Recent graduates/Candidates with backlogs can apply

*Experience in International BPO / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.

*Possess good analytical skills - detail oriented

*Possess good communication skills, both oral and written

*Be familiar with Microsoft applications and working knowledge of MS excel

*Have a good attitude - should be committed to the work

 

Additional Information-

Salary:not disclosed by recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Operations

Role:Process Executive

 

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

+ Domestic BPO jobs in Gurgaon - Business Process Associate

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:

Job Description-

* Should have International BPO experience.

* Excellent analytical and reporting skills

* Perform periodic customer reviews like overdue, credit limit & disputes in Account

* Manage credit related queries and manage exposure risk and periodic checks

* Manage the client interactions on a day to day basis & ensure smooth operations

* Manage collections and accounts receivable portfolios

* Support team priorities and initiatives and effectively manage workload.

* Motivate team to meet tight deadlines and targets

 

Desired Candidate Profile-

Excellent Communication skill

Strong Customer Orientation

Fluency in spoken and business English

Good knowledge of MS Excel & Word

Years of experience:2-5 years

 

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/domestic-bpo-jobs-in-gurgaon.php

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