A call center has an open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network.
Noida short for the New Okhla Industrial Development Authority, the rich city which comes in India. Noida is located in Gautam Budh Nagar district of Uttar Pradesh state. It is a major hub for multinational firms like IT outsourcing IT services providing companies e.g. EXL Service, One97, Abstract Consultancy, TSYS International, IBM, AON Hewitt, Fujitsu, Ebix, CSC, etc and generates a plethora of Call Center Jobs In Noida every year.
Desired candidates for Call Center Jobs In Noida:
Eligibility : HSC or Graduates/ freshers or having BPO/ non - BPO experience are eligible
Candidates should have Good Communication Skills!!!
Should familiar with Microsoft applications and working knowledge of MS excel
Job Description
Shift window: US shifts
Candidate should be able to solve the issues related to electronic products and provide solution for that.
Troubleshoot technical issues related to electronic products
24x7 working environment
Both sides cab provided
Salary:INR 60,000 - 2,50,000 P.A.+incentives
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Desired Candidate Profile
Candidate (undergraduates, freshers and experienced) with average communication skills require.
Experience in International & Domestic Voice would be preferred
Job Description
Attending incoming calls, e-mails of customers and resolve Customer issues appropriately.
Identifying issues that impact customers.
Working out on implementing solutions that helps in satisfying customer.
Manage workflow.
Help develop programs to improve the support processes for customers.
Working Knowledge of any CRM tool
Well versed with basics of computers.
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
Good Communication Skills.
Soft spoken professional with good listening ability.
Education-
UG: Any Graduate
PG:Post Graduation Not Required
Job Description
Processing new sales leads
Monitoring customer accounts
Providing data and reports to help the sales team
Keeping track of sales targets
Answering phone calls
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:Sales , Retail , Business Development
Role Category:Sales Support
Role:Telesales/Telemarketing Executive/Officer
Desired Candidate Profile
Good written and verbal English
Good administrative skills
Good computer skills
Good customer care skills
Ability to work under pressure
Education-
UG: Any Graduate
Job Description
Lead Generation through email marketing and cold calling.
Pre sales activities
Calling clients for new business acquisition.
Marketing of company services.
MIS reporting.
Salary: 35K to 45K + incentives+cab provided
Industry:Recruitment / Staffing
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
Experience : - 6months - 1year.
International BPO experience is must required.
Education-
UG:Graduate preferably in Marketing / International Sales.
Job Description
Ability to deal with difficult callers
Up-to-date technical knowledge
Candidate must have knowledge of Popup calls & Window calls.
Shift : 24*7
5 Days Working & Both Side Cab.
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Desired Candidate Profile
The ability to think logically;
A good memory of how software and operating systems work
Excellent listening skills
problem solving skills
Experience required min. 6 month in technical sales.
Any Graduate/Post Graduate can apply.
Job Description
Hiring for Experienced and Fresher candidates for Inbound and Outbound process (Domestic) for Noida location.
ONLY 5 DAYS WORKING
2 WEEK OFF
BOTH SIDE CAB
GOOD INC
Salary:INR 1,50,000 - 4,25,000 P.A. Incentives
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Desired Candidate Profile
Must Know English / Hindi.
Must Know basic Computer.
Day Shift.
Attending customer queries over the phone and providing solutions.
Resolving matters in the best interest of both the customer and the company.
Previous experience in Customer service profile will be an advantage.
Education-
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Job Description.
To ensure customers queries are answered with the aim of a first time resolution
To ensure that queries are responded to within our agreed response time
To ensure the best Customer Care experience is given to all customers
Should be Flexible to work in rotational shifts
To adhere to all the timelines and framework set by the Management
Addition Information
Salary: Not Disclosed by Recruiter
Industry:Advertising / PR / MR / Event Management
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role: Call Center Agent
Desired Candidate Profile
Excellent communication skills.
Should be flexible to work in all shifts.
Should have basic computer knowledge.
Typing skills required.
Ambitious and willing to accept new challenges