Recruitment Consultants and
Technical support professionals monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
Tech support jobs in Gurgaon may contain job titles including:
Applications support specialists;
Help desk operators;
Maintenance engineers;
Technicians etc.
Some tasks may be involved in Tech support jobs in Gurgaon are-
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Logging and keeping records of customer/employee queries
Analysing call logs so you can spot common trends and underlying problems
Updating self-help documents so customers/employees can try to fix problems themselves
Conducting electrical safety checks on computer equipment etc.
Industry: IT-Software / Software Services
Location: Gurgaon Brief Role:
Job Description
Should have the manufacturing knowledge of spare parts and their availability.
Well versed with technology (Understanding of Optical Fiber Communication, Data Communications, TCP/IP protocol, networks, monitoring, Windows).
Create customer and vendor accounts.
Open trouble tickets & resolving Trouble Tickets
Testing routes based on sales request and customer requirements.
Assist in creation and implementation of documents and procedures to support operations.
Create reports and analyse data on a daily basis.
Takes end to end Ownership of End user issues till resolution
Follow up as mandated by process requirements.
Additional Information
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
2 experience in support function preferably from telecom domain.
Excellent Verbal and Written communication skills.
Good Knowledge of Microsoft office Suite
Good Knowledge on Operating systems, Hardware, Networking and MS Applications.
Experience in Troubleshooting, tracking, and resolution of day-to-day customer issues.
Should be eager to learn new technologies and business details.
Excellent Problem solving and customer service skills.
Education-
UG: B.Tech/B.E.
PG:M.Tech
Industry: IT-Software / Software Services
Location: Gurgaon Brief Role:
Job Description
Provide on call support as defined by customer business requirements related to the application
Support installation, deployment, configuration and troubleshooting of changes to software applications
Support Test Environment on Unix/ Linux Hardware infrastructure
Technical skills such as MySQL, basic scripting etc.
Support management team to set priorities, and ensure timely delivery
Give support in solving difficult related to the development and test environment
Additional Information
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
Excellent problem solving and troubleshooting skills
Ability to work in US Time Zone
Education- B. E. / B. Tech. / MCA or equivalent
Industry: IT-Software / Software Services
Location: Gurgaon Brief Role:
Job Description
Maintaining and deploying application/ reporting production servers, database servers and Nagios servers.
Monitoring servers, logs and database backups.
Debugging, troubleshooting and real time fix for Production issues.
Good to have experience in basic Linux scripting and commands.
Must have experience in configuring SSL Certificates for Production Servers.
Must have experience in configuring and debugging Apache and Apache Tomcat.
Additional Information
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
5-6 relevant working experience
Should have good command over basic desktop as well server networking
Education- B.Tech/B.E.(Computer Science )
Industry: Accounting / Finance
Location: Gurgaon Brief Role:
Job Description
To undertake administrative and secretarial support
Work undertaken will be to assist with tasks such as arranging complex travel and accommodation, booking meeting rooms in the UK offices, arranging couriers etc
Arranging document
Solving general telephone queries
Investigation of systems, assisting with timesheet submissions etc.
Additional Information
Salary: Not Disclosed by Recruiter
Industry:Accounting / Finance
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
Please refer to the Job description above
Education-
UG: B.Tech/B.E.
Industry: Retail / Wholesale
Location: Gurgaon Brief Role:
Job Description
Resolving all customer complaints well in time and ensuring all preventive maintenance calls are done in time.
Respond to dynamic customer expectations by constantly innovating new ways of service delivery
Co- ordinate with the respective teams and conduct regular interlock meetings to discuss complaints.
Ensure that the necessary training and periodic updates are provided to the staff.
Additional Information
Salary: Not Disclosed by Recruiter
Industry:Retail / Wholesale
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
Strong basic technical competence.
Problem solving skills.
Good communication skills.
Education-Any Graduate with 1-3 years of relevant experience
Industry: IT-Software / Software Services
Location: Gurgaon Brief Role:
Job Description
Hands on experience in SQL queries, and other DB objects.
Experience in C#.net
Experience in monitoring and support
Additional Information
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
4-7 yrs of relevant exp.
Excellent analytical and problem solving skills,
Strong verbal and written communication skills
Education-
UG: Any Graduate - Any Specialization
