Recruitment Consultants and
A call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. A call center is operated by a company to administer incoming product support or information enquiries from consumers. Also Call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.
There are many call center companies here and it has also become a major hub of telecom companies. Prominent companies headquartered here include Bharti Airtel, Nokia, Motorola, Alcatel Lucent & Ericsson established in Gurgaon and area near to Gurgaon. Therefore, Call Center Jobs in Gurgaon has a wide scope of opportunities.
Gurgaon is one of the largest city and the industrial and financial center of the Indian state of Haryana. Automobile manufacturing, garment manufacturing, world-class real estate and shopping malls and Retail is another big industry in Gurgaon.
Call Center Jobs in Gurgaon requires candidates having:
good analytical skills
good communication skills
working knowledge of MS excel
good attitude
Industry: Recruitment / Staffing
Location: Gurgaon Brief Role:
Job Description
Source new sales opportunities through inbound and outbound processes.
Lead follow- up and cold calls and emails.
Salary: Not Disclosed by Recruiter
Industry:Recruitment / Staffing
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical
Desired Candidate Profile
Over 2 years of relevant experience
Education-
UG: Any Graduate
PG:Post Graduation Not Required
Industry: Medical / Healthcare / Hospitals
Location: Gurgaon Brief Role:
Job Description
Consult customers via telephone throughout every step of the process
Act as the middle- man between the customer and our service providers
Provide knowledge on health care instruments.
Help customers in purchasing health care instruments
You get the chance to work and collaborate with an innovative international team
Provide a sales based commission
Have experience in technical product or customer service in the medical field
Should be highly customer- orientated
Have experience in product sales on telephone
Salary: Not Disclosed by Recruiter
Industry:Medical / Healthcare / Hospitals
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
Enthusiastic
Motivated
Convincing
Education-
UG: Any Graduate
PG:Any Postgraduate
Industry: Telecom/ISP
Location: Gurgaon Brief Role:
Job Description
Provide troubleshooting and technical support via phone and email
Answer queries from customers about the features and capabilities of the Product
Advise customers regarding the product's proper use
Managing repair parts
Maintaining customer service complaint logs and information
Performs general repairs and servicing of products
Ability to diagnose and communicate complex technical issues
Ability to handle clients professionally
Salary: Not Disclosed by Recruiter
Industry:Telecom/ISP
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
Good analytical
Computer and communication skills
Education-
UG: B.Tech/B.E.,Both experienced and fresher can apply.
Industry: BPO / Call Centre / ITES
Location: Gurgaon Brief Role:
Job Description
Voice & Accent Trainer.
UK Process
Excellent Communication Skills
Voice Based Process
Both side cab provided
Salary:INR 3,00,000 - 8,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area: Other
Role:Other
Desired Candidate Profile
Atleast 5 years of working process in UK voice process
Education-
UG: Any Graduation
Industry: IT-Software / Software Services
Location: Gurgaon Brief Role:
Job Description
As a technical support monitor and maintain records of our clients.
Trouble shoot clents problem
Answer clients query effectively
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Mobile
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Desired Candidate Profile
Good accurate records keeping
Quick learner
Should be proficient in English writing
Multi-tasking
Education:BTECH/BCA/MCA
Industry: Real Estate / Property
Location: Gurgaon Brief Role:
Job Description
Candidate will be entitled to answer inbound calls and have to assist customers who have specific queries over phone.
Conduct effective resource planning to maximize the productivity of resources
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Experience in Domestic Voice would be preferred.
Pleasant voice with pleasing telephonic etiquettes
Monitor and improve ordering, telephone handling and other procedures
Evaluate performance with key metrics
Salary:Not Disclosed by Recruiter
Industry:Real Estate / Property
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Manager
Employment Type: Permanent Job, Full Time
Desired Candidate Profile
Please refer to the Job description above
Industry: IT-Hardware & Networking
Location: Gurgaon Brief Role:
Job Description.
Calling target customers & explain product details.
Good Convincing Power and Effective Communicator.
Queries Handling and Ability to sustain a conversation.
Deciding on the price deal after checking with the resources
Coordinating with sales team on price quotation and TAT requirements
Highly organized and mature with respect to human relationships and can get the job done.
Complete the end to end sales cycle.
Be responsible for closure of issues at all steps in a customer requirement lifecycle
To co-ordinate with Operations and Sales Team to improve customer satisfaction
Addition Information
Salary: Not Disclosed by Recruiter
Industry:IT-Hardware & Networking
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Retail Sales
Role:Tele-Sales Executive
Desired Candidate Profile
Graduates with good communication skills and Interpersonal Skills
